Source: https://toddschiller.com/tag/contact-centers.html

# Posts tagged *#contact centers*

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1 post tagged `#contact centers`.

[Todd Schiller](https://toddschiller.com/pages/about.html)

- Contact Center Fraud: highlights from my Cyber Crime Junkies episode

  Aug 20, 2026 Highlights from my conversation with David Dean Mauro on Cyber Crime Junkies about contact center fraud, insider risk, AI agents, and locking down shadow AI.

  [Read more: Contact Center Fraud: highlights from my Cyber Crime Junkies episode](https://toddschiller.com/blog/cyber-crime-junkies-highlights.html "Permalink to Contact Center Fraud: highlights from my Cyber Crime Junkies episode")

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