A fundamental mistake people make when assessing the agentic opportunity is a focus on hours (or FTEs) instead of value.
It's indisputable that agentic automation will reshape the number of human hours for processes like order-to-cash and compliance.
However, it fails to address what drives enterprise value (vs. COGS). Defensible enterprise value comes from empowering your people to be their best.
At PixieBrix, we're focused on helping companies create customer success and loyalty to win.
