Category: Machine Learning

3 posts in the Machine Learning category.

• Co-pilots, not chatbots: highlights from a TaskUs Forward webinar

  Sep 02, 2024 Highlights from the September 2024 TaskUs Forward webinar with Manish Pandya and host Alp Uguray on what it takes to operationalize generative AI in CX.

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• AI frees humans to be more human: highlights from Success League Radio

  Sep 19, 2023 A few moments from my conversation with Kristen Hayer on Success League Radio about where generative AI fits in customer success.

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• Markov logic networks for fun and profit: NBA playoffs edition

  Apr 19, 2016 Markov Logic Networks (MLNs) are a tool for capturing your beliefs about the world and then calculating the likelihood of outcomes based on those beliefs. Since it's the NBA playoffs, let's use...

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