Posts tagged #podcast

4 posts tagged #podcast.

• Contact Center Fraud: highlights from my Cyber Crime Junkies episode

  Aug 20, 2026 Highlights from my conversation with David Dean Mauro on Cyber Crime Junkies about contact center fraud, insider risk, AI agents, and locking down shadow AI.

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• AI frees humans to be more human: highlights from Success League Radio

  Sep 19, 2023 A few moments from my conversation with Kristen Hayer on Success League Radio about where generative AI fits in customer success.

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• Compliance, low-code, and the user as hero: highlights from Drata's podcast

  Mar 09, 2023 Highlights from my conversation with Drata's Helina Medhin and Arlo Guthrie on Compliance Uncomplicated about low-code, AI, user experience, and SOC 2.

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• Everything is UI/UX: highlights from Masters of Automation

  Aug 09, 2022 A few moments from my August 2022 conversation with Alp Uguray on Masters of Automation about PixieBrix, low-code, and putting humans at the center of the future of work.

  Read more: Everything is UI/UX: highlights from Masters of Automation